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6.1. Detailed Description of Limitations
Failure Point The Alcatel OmniPCX 4400 PBX doesn’t send the
calling extension number for direct calls.
Phone type (if phone-specific) All types
Call scenarios(s) associated with failure point
8
List of UM features affected by failure point The user is requested to not only enter the pin
number, but also the extension number.
Additional Comments
The PBX doesn’t support the sending of the calling user number for direct calls (i.e., user calls UM to
retrieve voice message). Therefore, when the user dials directly to the Microsoft Unified Messaging,
the user hears the general welcome prompt: “Welcome, you are connected to Microsoft Exchange, to
access your mailbox, enter your extension.”, at which the user is required to enter the user's
extension number in addition to the pin number.
Failure Point The Alcatel OmniPCX 4400 PBX doesn’t support
invalid number notification.
Phone type (if phone-specific) All types
Call scenarios(s) associated with failure point
6d
List of UM features affected by failure point Transfer to a Microsoft Unified Messaging server
user's voicemail after transfer to an invalid
number of the user.
Additional Comments
When performing blind transfer to an invalid number, the PBX doesn’t support invalid number
notification and the call is routed back to the original transfer user. When an invalid extension number
that's defined in the Microsoft Unified Messaging for a particular user, and a call transfer by Directory
Search to this user is requested, the user that requests this transfer is routed back to the Microsoft
Unified Messaging welcome prompt.
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