Alcatel OmniPCX Manual de usuario descargar pdf (Pagina 4)

4 Alcatel-Lucent OmniPCX Enterprise Communication Server

Multi-tenant services

• Speed dial numbers per entity

• Calling line identification

• Integrated auto attendant services per entity

• Calling line identification presentation (CLIP)

per entity

• Greeting message per entity

• Music on hold per entity

• Night service per entity

• Over-dialing

• Personal code modification

• Priority call

• Store and redial external number

• Substitution

• Three-party conference

• Transfer in conversation on free/busy

telephone

• 29-party, meet-me conference

• Voice prompts on/off per telephone

• Voice message deposit on forwarded

telephone

• Call-waiting pickup

Advanced Business

Communication Services

• Calling line identification

presentation/restriction (CLIP/CLIR)

• Digit-by-digit dialing mode

• End-block dialing (digit correction possible)

• ISDN, H.323 or SIP identification (CLIP)

converted into name

• ISDN mini-text messages (carrier-dependent)

• Malicious call identification

• Storage of unanswered calls with date,

time and callback

• Sub-addressing

Manager-assistant team

• Access to manager’s voice message headers

from assistant's telephone

• Filtering scenario allocation to designated

assistant

• Flexible configuration: multiple

manager/assistant team

• Forwarding of private line

• Immediate forwarding of manager telephone

to assistant activated by manager or

assistant

• Manager-assistant specific online text

messaging

• Manager discreet listening (on filtered lines

only)

• Overflow assistant in case of main assistant

absence

• Private lines

• Main assistant, absence notification and

assistant overflow

• Selective filtering (scenarios)

Teamwork configuration

• Common/exclusive hold

• Group call pick-up

• Hunting groups

• Log on, log off

• Manageable ring indicator

• Manageable waiting queue

MyPhone on IP Touch 4068

and 4038

• Call log (incoming/outgoing calls made)

• Call-back list (non-answered calls)

• Universal directory access (UDA: LDAP

call-by-name)

• Telephony and instant messaging (IM)

presence

• IM fully integrated with telephony

(i.e., IM to answer a call)

Buddy list

• Direct access to conference

• Instant video escalation (available on

IP Touch 4028 as well)

Hotel Communication Services

• Available on all desktop phones

(IPT or analog)

• Check-in/check-out individual or group

• Pre-check-in/partial check-out

• Cyclic DDI

• Multi-occupant room

• Room allocation from the telephone

• Do not disturb

• Guest/patient personal code

• Internal call barring

• DDI call barring according to time schedule

• Wake-up service (up to four wake-up calls

per room)

Room service

• VIP

• Guest number or name

• Called service identification

• Guest language

• Room status

• Multilanguage voice prompts (eight

simultaneous languages)

Room directory

• Call-by-name

• Prepayment (deposit)

• Flexible suites

• Alcatel-Lucent hotel/hospital link (AHL)

• Secret identity for calls between rooms

• Public booth

• Guest personal identification number

• Manual call detail record (CDR) creation

• Minibar

• Billing

Attendant Services

• Abbreviated dialing

• Activation/deactivation of DND

• Add-on module

• Alarm indication

• Attendant groups

• Automatic answer

• Attendant specialization options (individual

or group)

• Busy lamp field

• Call-by-name in all communication situations

• Call charge request (carrier dependent)

• Centralized or distributed attendant in

network

• Call queuing with indication

• Call routing depending on class of traffic,

DID, company or called service (entity)

• Call waiting with indication

• Called party resources

• Call pick-up

• Charging recall service (carrier dependent)

• Chained call

• Choice of system status

• Conference

• Creation, cancellation and modification

of abbreviated number with name

• Creation, cancellation and modification

of subscribers (name, rights and more)

• Discrete call offer

• Discrete call offer by mini-text messages

on busy/free

• Reflexes telephone

• DTMF over dialing

• Large busy lamp field

• Flexible attendant routing time-out

overflow based on caller waiting time

• Headset capability

• Hold individual or multiple

• Create/delete directory items

• Internal call name/number displayed

• ISDN VIP monitoring

• Last number redial

• Line reservation

• Malicious call identification

• Manual reservation mode

• Mini-text messages

• Multi-tenant services

• Override on directory number

• Paging

• Password

• Personal call

• Priority call (internal/external)

• Receipt and read charging units and costs

(carrier-dependent)

2. Requires the Alcatel-Lucent Unified Communications Server

3 Attendant services offered according to attendant position type

1 2 3 4 5 6 7 8 9 10 11 12

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