
• Softkeys
• Call planning
• Call related notes
• Access to collaborative services
(My Teamwork)
• TAPI, MAPI, DDE, OLE.com, LDAP
• Integration within Lotus Notes and Microsoft
Outlook
• Kit/library for developers such as Alcatel-
Lucent’s XML Telephony API v1.0
Desktop phones: IP Touch 8 and 9 series
• Business Communication Services
(see next section)
• Embedded alpha keyboard for:
- Instant messages
- Call-by-name: internal, external user, LDAP
• Add-on supervision modules
• Absence message
• Adjustable handset volume
• Centralized directory, spelling and syntax
adjustment
• Call-by-name can be used in all communi-
cation contexts (direct call, inquiry and more)
• Caller name display
• Conditional/unconditional differentiated
forwarding of multiple directory numbers
• Contextual voice prompts
• Fixed function keys
• Hands-free
• Headset capability (Bluetooth, etc.)
• Help key
• Individual customization
• Informative icons
• Interactive guidance with softkeys
• Language synchronization: display,
voice prompts, and voice mail
• Loudspeaker announcement
• Multiline: multi-appearance and multi-
numbers
• Multilingual (user choice)
• Macro commands
• Message waiting indication
• Mini-text messages
• Personal password for consultation
of non-reply
• Personal calls log
• Programmable function key
• Supervision of user/trunk/bundle
Mobile phones:
Mobile IP Touch 310/610 (WLAN) and
300/400 (DECT)
• Business communication services
(see next section)
• Absence message
• Adjustable handset volume
• Call-by-name: internal and external user
• Centralized directory, spelling and syntax
adjustment
• Call-by-name can be used in all communi-
cation contexts (direct call, inquiry and more)
• Caller name display
• Conditional/unconditional differentiated
forwarding of multiple directory numbers
• Contextual voice prompts
• Hands-free
• Headset capability
• Help key
• Individual customization
• Informative icons
• Interactive guidance with navigator
• Language synchronization: display,
voice prompts and voice mail
• Multiline: multi-appearance and
multi-numbers
• Multilingual (user choice)
• Message waiting indication
• Mini-text messages
• Personal calls log
• Programmable function key
• Full integration with notification servers
(AAPP) and location based services (AAPP)
Cellular PDA and Smartphone Client:
ACE 2.2 (Microsoft Windows 2005)/
Nokia ICC 1.0/Nokia ICC 2.0 (dual mode)
• Business communication services
(see next section)
• ONE number (ubiquity service)
• Remote configuration (SMS)
• Caller line identification display
• Conditional/unconditional differentiated
forwarding
• Reverse call
• Least cost routing services
• Menu guidance with navigator selection
• Informative icons
• Multilingual (user choice)
• Corporate voice mail access
• Personals calls
• Activation of business or private mode
Standard Business Communication Services
• Speed dialing
• Account code charging
• Appointment reminder
• Associate (definition, modification by user)
• Automatic call-back on busy
trunk/bundle/network link
• Automatic call-back on free/busy extension
• Broker’s call
• Call forwarding unconditional on busy/no
reply to extension, hunt group, voice mail,
operator, paging, etc.
• Call pick-up
• Call waiting indication
• Calling line identification restriction
for internal calls
• Camp on busy telephone/hunting group/
voice mail
• Conditional external forwarding
(busy or no reply)
• Call waiting
• Controlled private call by PIN code and
password (optional)
• Distinctive ringing according to hierarchical
levels
• Do not disturb
• General night service
• Hunting group (fix head, cyclic, longest
idle time, parallel)
• Immediate forwarding
• Individual hold
• Individual directory
• Internal/external music on hold
• Internal/external inquiry call
• Intrusion
• Last internal/external number redial
• Local and external call
• Moving service
• Multiline appearance (MLA)
• Multiline selective forwarding
• Multiple conference calls
• Multiple call protection
3Alcatel-Lucent OmniPCX Enterprise Communication Server
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