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Nokia Call Connect 2.2 and 2.3 for Alcatel-Lucent – Data Sheet July 2011

2 www.nokia.com/business

Nokia Eseries

Basic call features

Automatic Registration

Supported in

When user enters the oce and the device detects the business WLAN network, Nokia Call

Connect will automatically register to the PBX. After successful registration, the device will appear

as a native end point on the corporate voice infrastructure and all inbound and outbound calls will

be routed using the PBX.

✔

Activate Business and

Personal Mode

Business mode activation registers the Nokia Call Connect client to the PBX and enables business

voice services. Personal mode activation deregisters client from PBX; the mobile terminal then

operates in cellular network like a normal GSM subscription.

✔ ✔

Make Business Call After successful registration to PBX, user can keep on using all normal dialing methods and initiate

calls from contact directory, messaging application or call log.

✔ ✔

Make Personal Call User can make a personal call that is not routed through the corporate PBX, also when Business

Mode is active. In this case, user’s cellular number will be shown to the destination party.

✔ ✔

Emergency Calls Emergency calls are primarily routed through the cellular network. However, when coverage is not

available, Nokia Call Connect will try the call through WLAN and PBX (applies for OXE only).

✔ ✔

Change Availability Status User can change his/her availability status to: available or do-not-disturb

✔

Handle Incoming Call User can receive both personal and business calls. The personal calls are routed directly from

cellular network and business calls come through the PBX and advanced services enabled by Nokia

Call Connect are available for them.

✔ ✔

Set Callback Request User can activate a callback request to a destination party that is busy at the time of calling. When

the destination party becomes available, the PBX automatically establishes a call to the original

caller and then to callee party.

✔

Hear Current Availability

Status

User can check the current availability status settings by calling to the PBX and listening the audio

notication. The call can be established directly from the application menu.

✔ ✔

Dual phone ring

Supported in

User can enable and disable the simultaneous ringing for business calls and set whether the

incoming calls ring only on either desk phone or on mobile device.

✔

9.0

only

Voice mail and data services

Call Business Voice Mail A user can call his/her voice mailbox using the shortcut button.

Deposit Message When the user calls a co-worker who is at another number on the same PBX, but the co-worker’s line is busy, the

user can select the Deposit Message feature. The client then connects the user to the other party’s voicemail.

Corporate directory

search and contact details

User can access the corporate directory, make queries to it and view contact details by using a built-in directory

application or a third-party application like Mail for Exchange. The service is available both in cellular network

and in corporate network.

Save contact From corporate directory query results, user can choose to save a selected contact to the local contact database.

Click to communicate From corporate directory query results, user can initiate call, SMS or email to the selected contact.

In-Call features

OXE OXO

Park Active Call supported

in OXE only

Call park enables users to put an active call on hold, then pick it up from another end point. When

a user parks an active call, a park number will appear on the user interface.

✔

Pick Up Parked Call User can pick up parked calls from the parked extension using call pickup.

✔

DTMF During an active call, a user can interact with voicemail systems and interactive voice response

systems (IVR) by sending DTMF tones.

✔

Attended and unattended

call transfer

While having two calls, one active and one on hold, a user can transfer the active call to the third-

party call. The original user will become disconnected from all calls, while the two remaining parties

continue the call. The user also can directly transfer a selected call to a third party.

✔

Transfer Call to Desk Phone User can switch the active call to his/her business desk phone.

✔

Swap Calls While having two calls, one active and one on hold, a user can swap between the calls.

✔

Start Three-Party Conference

While having two calls, one active and one on hold, a user can activate a three-party conference call.

✔

End Three-Party

Conference

A user can disconnect from a conference call by ending the active conference call.

✔

Reverse Active Call User can reverse the active call with this feature. The PBX will immediately terminate user’s connection,

while maintaining the connection to the other party. The PBX then calls to the original calling party

user. The feature may provide cost savings while travelling outside the home network coverage.

✔

Switch to cellular When leaving the corporate WLAN coverage, user can manually hand over the active call from

WLAN to the cellular network.

✔

Automated WLAN-GSM-

WLAN handover

When leaving the corporate WLAN coverage, Nokia Call Connect will automatically and seamlessly

hand over the call to the cellular network. User can continue the active call without signicant

interruption. When user comes from the cellular coverage to corporate WLAN coverage, Nokia Call

Connect will hand over the call from cellular to WLAN network.

✔

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